Privacy Policy

Effective Date: 08/07/2025

This Privacy Policy applies to the YouthTeamHQ application (“we,” “our,” or “us”), a platform designed to help youth and amateur football coaches manage their teams. We are committed to protecting your privacy and being transparent about how we collect, use, and share your information.

1. Information We Collect

User-Provided Data

When you use YouthTeamHQ, you may provide the following information:

• Full name
• Email address
• Password (stored securely using industry-standard hashing techniques)

Team and Content Data

In order to provide our services, you may input:

• Team names
• Player names
• Fixture details (e.g., match dates, opponents)
• Training session information
• Post Codes/General Location

Automatically Collected Data

We may automatically collect:

• Device tokens to enable push notifications

2. Children's Privacy

Our service is not directed to children under the age of 13, and we do not knowingly collect personal information (such as email addresses) from children under 13 for the purpose of account creation. All user accounts must be created by an individual aged 18 or older.

Coaches and Team Administrators may input information about players who are under the age of 18, such as their names and statistics, as part of the team management functionality. In this context:

• YouthTeamHQ acts as a "Data Processor" for this player information.
• The Coach or Team Administrator acts as the "Data Controller."

As the Data Controller, the Coach or Team Administrator is responsible for obtaining the necessary, verifiable consent from a parent or legal guardian before adding any personal information about a child to our platform, in accordance with the UK GDPR and the Data Protection Act 2018.

3. How We Use Your Information

We use your data to:

• Provide and maintain the core functionality of the app
• Authenticate users and manage user accounts
• Send important service notifications and alerts, including match reminders and team announcements

4. Data Sharing and Third Parties

We do not sell or share your personal data with third parties for marketing purposes.

However, we do use trusted third-party services to operate certain features of the app:

Payment Processing

We use Stripe to handle subscription payments. Your credit card information is not stored on our servers. Please refer to Stripe’s Privacy Policy for more details.

Push Notifications

We use Google Firebase Cloud Messaging (FCM) to send push notifications. Please refer to Google’s Privacy Policy for more information.

5. Cookies and Local Storage

We use cookies to help identify and track visitors, their usage of our service, and their website access preferences. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

Essential Cookies

We use one essential cookie to provide the core functionality of our service:

• connect.sid: This is our session cookie. It is used to keep you logged in as you navigate through the application. This cookie is strictly necessary for the service to function and does not track you across different websites.

As we only use essential cookies, we do not provide an option to disable them. If you do not wish for this cookie to be placed on your device, you should not use this service.

6. Data Security

We take reasonable steps to protect your information, including:

• Using HTTPS to encrypt data in transit
• Hashing passwords before storing them
• Limiting access to sensitive information to authorized personnel only

7. Your Rights

You have the right to:

• Request correction of inaccurate personal information
• Request deletion of your personal data (subject to legal and operational constraints)

To make a request, contact us at admin@youthteamhq.com.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out:

📧 admin@youthteamhq.com